How APIs Are Driving Digital Transformation at Three

Gartner Application Architecture, Development & Integration Summit (AADI) 2015

My first major technology keynote: presented with Mark O’Neill, then VP Innovation at Axway, to an audience of over 250 at Gartner’s AADI summit in London. As Enterprise Architect at Three UK, I explained how Three used an API gateway as its “Service Control Gateway” to secure and manage partner and cloud access to back-end systems, and how APIs were central to Three’s digital transformation.

I followed it up with a post on the role of the Service Control Gateway, after a lot of questions from the audience.

Slides

Download the slides (PDF)

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   How APIs are driving Digital Transformation at Three Oliver Cronk, Enterprise Architect, Three UK Mark O'Neill, VP Innovation, Axway Gartner AADI, Monday 18th May 2015

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   Introductions

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   Speakers. Oliver Cronk, Three Enterprise Architect Specialist in Integration and Cloud Technologies Keen Cyclist Twitter: @cronky. Mark O'Neill, Axway VP Innovation Author on API Management, Security. Keen Skier Twitter: @TheMarkONeill

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   Three. Three is a leading Mobile Telecoms Network Operator. Three were the first UK operator to offer truly unlimited data on a smart phone and are the market leader in mobile broadband. Three is focused on challenging the industry to make mobile better for everyone. Example of this is Feel at Home: Allows our customers to roam at no extra cost in 18 countries 18 Destinations Customers can use their phone abroad at no extra cost

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   Axway. Axway technology manages interactions between applications, people and communities. Governing the flow of data across B2B, MFT and APIs. Positioned as a leader in Gartner Magic Quadrants for "On-Premises Application Integration Suites" and for "Application Services Governance"

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   Agenda. Three and Axway. Role of the "Service Control Gateway". How APIs are central to Telecoms. Demand for Digital Transformation. Security considerations. Future & Summary. Questions

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   Three and Axway. Long standing relationship (originally a Vordel XMLG Customer). Selected Axway APIG (at the time Vordel XMLG) through RFx activity as was clear leader in the market. Demonstrated commitment to ongoing development and excellent level of support and customer service. This has continued to be the case post acquisition by Axway

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   Service Control Gateway Role

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   Demand for Transformation Three has many drivers for Integration & Digital Transformation through APIs including;. Delivery of Multi Channel. Technology and Business Consolidation Programmes. Release Management & Agile Architecture. Behavioural Marketing. Technical Debt & Legacy Technology Challenges

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    Addresses Security Concerns APIG protects against threats to Web Services / APIs including: Unauthorised Access. Parameter Manipulation and Data Harvesting. Network eaves dropping. Disclosure of sensitive customer data. Message replay Unauthorised Access Parameter Manipulation Virus Insertion Consumer Network Eavesdropping Message Replay Firewall API Disclosure of customer data Standard network firewalls offer no protection against these threats

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    Industry Breaches

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    Future. Upgrade from v6.3 to v7.4 to support new capability and stay supported – this is in progress. Use of the APIG to manage mobile device (REST) protocols to support mobile app interactions. Multi-channel access to services (APIG will be the front door for all channels) Three's aspirations for the APIG. Internal API management using the APIG. Management of Cloud Service Consumption / Integration. Office 365 Integration. Exposing Corporate Information to Cloud Services

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    Summary. Three uses APIG as Service Control Gateway to secure and manage 3rd party access to backend systems. Also to expose backend systems to the cloud and in the future to manage the consumption of cloud services. Axway APIG makes it easier to manage our security and integration challenges. Will only become more pivotal to our success through programmes such as multi-channel and upgrades to our online and mobile app customer experience. API Security concerns are also addressed by the Service Control Gateway. Enables management of Cloud service usage

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    Resources. API First Workshops: Transform your business with APIs, 23 June & 16 July, London. eBook: CIO's: Don't let your business fall into the Digital divide. Webinar: MFT as a Shared Service, Success stories to drive a digital business, 11 June – 8.30am & 4pm. business. Webinar: Axway & Accenture: Transforming IT with an API First Strategy, 16 June, 4pm. strategy. BMW Connected Drive Platform Success story. First Utility – Securing Public APIs Success story

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    Questions

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    Thank you @cronky @TheMarkONeill